Leadership development with Jancis Dunn
4 in 5 new managers never receive any formal training to lead.1So, I do it instead.
Calm, practical leadership development for organisations growing their managers, and for people ready to step up and lead.
Why it matters
Most managers are promoted for being good at their job, not because anyone taught them to lead.
The cost shows up in retention, engagement and the quality of every one-to-one. UK research from the Chartered Management Institute puts numbers on it.1
82%
of people who step into management have had no formal management or leadership training.
28%
of employees have left a job because of a negative relationship with their manager.
1 in 5
managers aren't confident in their own leadership abilities.
What I believe
Nobody hands you a map when you start leading. You find your direction, then you learn to take people with you.
I don't teach a personality you have to become. I help you lead as yourself, on purpose, with the practical skills that make people want to follow.
Leadership can be learned. Nobody is born knowing how to run a one-to-one or have a difficult conversation. These are skills, and skills can be taught.
How I work
The Arrow Framework for leaders
Every leadership session I run follows the same four stages, so the change is steady, deliberate, and yours to keep.
- Stage 1
Aim
Get clear on where you're going and the kind of leader you want to be.
- Stage 2
Draw
Build the self-awareness and presence to hold that direction under pressure, using Insights Discovery.
- Stage 3
Release
Put it into practice through the conversations, decisions and habits that make up real leadership.
- Stage 4
Follow through
Make it stick, with support between sessions and a clear plan for what comes next.
Ways to work with me
From a single session to a full programme.
Whether you're developing a whole management population or stepping up yourself, there's a route in.
The Seventh-Wave® Programme
Six workshops that develop leaders at every level, from first-time managers to senior leadership. Delivered by me, tailored to your organisation.
Explore the programme For individuals · 6 weeksThe Arrow Accelerator
Six weeks to get clear on how you want to lead, build the confidence to do it, and make sure the right people see it.
See the Accelerator Standalone sessionYour first 90 days as a manager
From colleague to confident manager: what really changes, and what to focus on first.
Find out more Standalone sessionFeedback and difficult conversations
Simple structures and real practice, so managers stop putting the hard conversations off.
Find out more Standalone sessionFollow Your Arrow
My signature session on authentic leadership: lead from your own strengths, not someone else's.
Find out more SpeakingKeynotes and talks
Talks on authentic leadership and the human skills new managers need, for conferences and away days.
See my talksIn their words
What stayed with me wasn't a framework or a model. It was a few very specific moments where something she said landed in a way that reframed how I think about my own leadership.
After a talk on leadership
“You have a remarkable talent for using this somewhat ordinary metaphor to convey a profound message about authenticity in leadership. I'll never see an arrow quite the same again.”
Trusted by teams at
Start a conversation
Let's talk about your leaders, or the leader you want to be.
- Step 1
Book a free 30-minute call
No pitch. Just a conversation about where you or your managers are now.
- Step 2
I'll ask the right questions
About your managers and your goals, or about you and where you want to go.
- Step 3
You'll get a clear recommendation
Within a week, with an honest view of the best next step, even if that's not me.