Human skills training with Jancis Dunn

Nobody teaches us how to work with people.So, I do it instead.

Calm, practical training in the human skills that make work better: communicating clearly, speaking up with confidence, and understanding the people around you. For teams, organisations, and anyone ready to grow.

Institute of Leadership approvedInsights Discovery licensed practitioner
Jancis Dunn smiling on a rooftop balcony above the city

Trusted by teams at

  • LNER
  • FRIVE
  • ProCook
  • Tornado
  • CDA
  • Saltmoore
  • Fleet On Demand
  • York and North Yorkshire Combined Authority

Why Follow Your Arrow

Nobody hands you a manual for working with people. But the skills can be learned, and they change everything.

Follow Your Arrow is about finding the way you want to go: how you want to work, how you want to show up, and how you want to live.

I don't teach a personality you have to become. I help you show up as yourself, on purpose, with the practical skills that make work better for you and the people around you.

Jancis leaning on a balcony rail, looking out across the London skyline
Find the way you want to go.

How I work

The Arrow Framework

My own work follows the same four stages, so the change is steady, deliberate, and yours to keep.

  1. Stage 1

    Aim

    Get clear on where you're going and the kind of person you want to be at work.

  2. Stage 2

    Draw

    Build the self-awareness and presence to hold that direction under pressure, using Insights Discovery.

  3. Stage 3

    Release

    Put it into practice through the conversations, decisions and habits that make up real working life.

  4. Stage 4

    Follow through

    Make it stick, with support between sessions and a clear plan for what comes next.

In their words

Jancis has a way of meeting you where you actually are, not where the course materials assume you are.

Louie JohnstonStation Delivery Manager, LNER

A team workshop using Insights Discovery

“She created a safe, inclusive environment where the team felt comfortable being honest and reflective… our team has continued to reference and build on the learnings.”

Phoebe WalkerAssociate Director, Business Process Lead, Bristol Myers Squibb
Jancis Dunn speaking to a group at a Follow Your Arrow workshop

About

I'm Jancis.

I work with people at every stage of their career, and with the organisations that want them to thrive. I've worked everywhere from tiny companies all the way to Apple, and led an arm of a seven-figure business, so I know what it takes to work well with people when the pressure is real.

My sessions are energising, practical and shaped around the people in the room, because change only sticks when it starts to feel like yours.

Start a conversation

Not sure which route is right? Let's talk it through.

  1. Step 1

    Book a free 30-minute call

    No pitch. Just a conversation about where you or your team are now.

  2. Step 2

    I'll ask the right questions

    About your team and your goals, or about you and where you want to go.

  3. Step 3

    You'll get a clear recommendation

    Within a week, with an honest view of the best next step, even if that's not me.

Book your free call